Are you frustrated because your Arlo Camera is not connecting to the internet? We understand that without a stable internet connection, your security camera won’t work.
As a result, it becomes essential to resolve the network connection issue as soon as possible.
Sometimes it is hard to tell whether the problem is due to the network or the Arlo camera itself. But don’t worry. We have compiled effective solutions to help you fix this issue.
In this guide, we will explore some common reasons why your Arlo Camera may be offline and provide steps to get it back online.
My Arlo Camera is not connecting to the Internet. Why is that?
Several factors could prevent your Arlo from connecting to the internet. If your camera is not connected, it will not record any footage. Here are some common reasons why your Arlo won’t connect to WiFi:
Recent changes in your network: If you have changed your Wi-fi network settings, this could disrupt your camera connection.
- Battery Issues: Ensure that the batteries in your camera are functioning properly.
- Distance from Router: The distance between the router and base station can affect connectivity and can lead to your Arlo Camera going offline.
- Hindrances: The signal between the router and the base station may be disrupted by metal objects or walls.
- Base Station: Verify the base station is turned on.
- Sync Issues: Check whether your base station is synced with your Arlo Camera.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
How do I fix my Arlo Camera when it keeps going offline?
Let us go through several troubleshooting methods that can help you resolve the issue of your Arlo Camera not connecting to the internet. Try these solutions until your Arlo Camera starts working again:
1 .Resync your Base Station:
If you have recently made changes in your network settings, resyncing the base station can help you resolve Arlo Camera Offline issues. To do this-
- Hold down the base station’s sync button until the LED light starts blinking.
- To restore your Arlo camera to normal, release the button and wait for 10 seconds.
2. Reinsert the batteries:
Try putting the batteries back into your Arlo camera if resyncing doesn’t work.
Notice the LED Behavior:
- No LED Light: It indicates improper battery insertion or that batteries need replacing.
- Rapid Blue LED Light: Indicates proper syncing with the router.
- Single Blink of Blue Light: Requires syncing again.
- Amber Blink: Indicates that Batteries need replacement.
3 .Check Network Connectivity
Weak Internet Connectivity could be causing your Arlo Camera to go offline:
- Ensure that your base station is within 300 feet of the router. Otherwise, your Arlo camera keeps going offline and online.
- Check for walls or metal objects between the router and the base station that could obstruct signals.
- If multiple devices are connected to your Wi-Fi, consider disconnecting some to reduce wifi congestion.
4. Check Your Base Station Status
Monitor the LED lights on your base station:
- Green LED Light: Indicates a successful connection.
- Amber LED Light: Suggests base station has not been connected to the camera; check your internet or LAN cable connections.
5. Check the Last Recording Footage
To confirm whether your camera is recording or not-
- Check recent recordings in the app.
- If there are no recent recordings, your Arlo is not synced with the base station.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
Conclusion
If your Arlo camera is not connecting to the internet, it is crucial to check the base station and the router. This guide has outlined various troubleshooting methods to help you resolve connectivity issues effectively. Follow these steps carefully, and you should be able to get your Arlo security camera back online.
If you have any questions or need further assistance regarding your Arlo device, do not hesitate to call our dedicated Arlo Helpline Number. Our experts are ready to help you troubleshoot any issues you could encounter. So, reach out today!