Are you experiencing frustration because your Arlo camera is not connecting to the internet? Your security camera won’t function properly without a stable connection. Therefore, it is crucial to address this network issue quickly.
Determining whether the problem lies with your network or the Arlo camera can sometimes be tricky. However, there is no need to worry! We have compiled effective solutions to help you troubleshoot this issue.
In this blog, we will explore common reasons why your Arlo camera may be offline and provide simple steps to get it back online.
Why Is My Arlo Base Station Offline?
Several factors could prevent your Arlo base station from connecting to the internet. If your base station is not connected, it would allow your camera to record any footage. Here are some common reasons why your Arlo might be offline:
- Slow Network Connection: If you have your Arlo camera offline, it could be due to a slow internet connection or improper syncing between the base station and the camera.
- Improper Network Configuration: If the base station is not synced correctly with the Arlo camera, it may result in your Arlo Camera not recording effectively.
- Outdated Router Software: An outdated router firmware can also be the reason behind your Arlo Camera going offline.
Troubleshooting Tips to Fix Your Arlo Camera Offline
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US: +1 (845) 253-2901
To help you fix the Arlo offline problem with your Arlo base station, let us go over a few troubleshooting techniques. Try these fixes until your camera starts functioning well again.
1. Verify All Network Connections
- Start with basic troubleshooting.
- Check that all cables are securely connected and firmly inserted into their slots.
- If you find any damaged cables, replace them.
2. Check the Ethernet Cables
Do not miss minor details. Ensure that all Ethernet cables are functioning correctly, as issues with these cables can lead to an offline base station.
3. Inspect Your Power Adapter
- Verify that your security camera power adapter is working well.
- If the device has no power, consider replacing the adapter or cable.
4. Ensure Your Camera Is Synced with the Base Station
Check out the most recent video you took using the app to see if your camera and base station are in sync. It can signal that synchronization is required if there has not been any recording for some time.
5. Move Your Arlo Camera Closer to the Base Station
Sometimes, distance can cause connectivity issues. Arlo camera keeps going offline So, try bringing your Arlo security camera closer to the base station and see if it starts working again.
6. Resync Your Arlo Camera
If you have switched to a new router recently, you may need to resync your camera with the base station. To do this-
- Hold down the base station sync button until the LED light blinks.
- Release it and wait for about 10 seconds for it to stabilize.
7. Restart Your Arlo Camera
If your base station is still offline, try-
- Restarting your security camera:
- Turn the camera off and unplug it from the power outlet.
- After roughly five seconds, take the batteries out and then put them back in.
- Turn on the camera again
8. Notice LED Behavior
After restarting, check how the LED lights behavior:
- A steady blue light means your Arlo camera is connected the right way. However, if you want to fix Arlo Base Station offline issues, you still have to login to the account again.
- A blinking blue light indicates that syncing was successful.
- An amber light indicates a problem with the configuration.
9. Factory Reset Your Camera
If all else fails, performing a factory reset can help restore functionality:
- On the back of your camera, find and press the reset button.
- You will see an amber light blink before turning solid green, indicating that your camera has been reset to default settings.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
Conclusion
Eventually, if your Arlo base station is offline, checking both the base station and router is crucial. This guide has outlined various troubleshooting methods to help you resolve connectivity issues effectively. Follow these steps carefully, and you should be able to get your Arlo security camera back online.
If you have any questions or need further assistance regarding your Arlo device, do not hesitate to call our dedicated Arlo Helpline Number. Our experts are ready to assist you in resolving any problems you may run across. So, get in touch now!