Is your Arlo Camera is not recording or going offline often for no reason? We understand how frustrating this can be. When it encounters issues, it feels like a significant setback.
However, you should not be concerned about it. We are here to guide you through some troubleshooting steps to get your camera back up and running.
If you need immediate assistance, call our dedicated support team at the provided Arlo Customer Service Phone Number.
Common Issues and Troubleshooting Steps
When Your Arlo Camera Is Not Recording
If you notice that your Arlo camera is not recording, follow these troubleshooting steps:
1. Verify All Cable Connections
To start, make sure that every cable connection is secure and intact. A loose or damaged cable could prevent your camera from recording. Make sure everything is connected tightly.
2. Check the Position of the Arlo Camera
The location of the camera is critical. Your camera won’t record anything if it is blocked or pointed in the wrong direction. Check whether your security camera is positioned correctly to capture a specific region.
3. Adjust Motion Sensitivity Settings
You could check the motion sensitivity settings if your camera is not recording regardless of being positioned correctly. If its sensitivity is low, you can miss out on the recordings. Adjust these settings to ensure your camera captures all related activity.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
When your Arlo camera keeps going offline
If your Arlo Camera often stops working, try these troubleshooting techniques-
1. Check All Cables
Just like before, ensure all cables are securely connected and undamaged. Loose connections can lead to connectivity issues.
2. Ensure Your Wi-Fi is Working
Make sure that your router is functioning well. If the router has stopped working, this could be why your Arlo offline. Connect another device to the Wi-Fi and check if it has internet access.
3. Restart Your Wi-Fi Device
Restarting your router can often resolve connectivity issues:
- Turn off the Wi-Fi device.
- Disconnect all cables.
- Wait for 20-30 seconds before reconnecting everything.
- Check if the problem still exists after turning the router back on.
4. Move the Base Station Closer to the Router
If your base station is too far from the router, it may struggle to maintain a connection. Try moving it closer to improve connectivity.
5. Check Camera Batteries
Ensure that the batteries in your Arlo camera are inserted correctly. Remove the back cover, check battery orientation, and replace any damaged batteries with new ones.
When Your Arlo Camera Stops Working
If your Arlo camera has completely stopped working, consider these troubleshooting tips:
Tip1 Position your Arlo Camera Correctly
Aim the Arlo camera correctly on the subjects you want to monitor. Misalignment can lead to recording issues.
Tip 2 Check Motion Sensitivity Settings
Double-check that motion sensitivity settings are suited to your requirements. If they are set too low, adjust them accordingly.
Tip 3 Position the base station near the router
By doing so, your Arlo camera will start recording again at its best. It could prevent connectivity issues that could affect recording capabilities.
Tip 4 Confirm Wi-Fi Connection Status
Check if your Wi-Fi device is working correctly. An Arlo Camera not working properly could be causing problems with your Arlo Camera performance.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
Conclusion
We hope these troubleshooting methods help you resolve any issues with your Arlo camera and get it back to optimal performance. If you continue to experience difficulties, do not hesitate to contact us for assistance. You can dial the Arlo Phone Number anytime, and our dedicated team of experts will be more than happy to provide guidance and support. Our priority is to keep you satisfied and secure.