7 Easy Hacks to Fix Arlo Offline Issues

Are you having trouble monitoring your property because your Arlo camera keeps going offline? This frustrating issue often arises from an improper network connection or problems with the base station.

Fortunately, you are not alone, and there are simple solutions to get your Arlo camera back online. This blog will guide you through common reasons for the Arlo offline issue and provide effective troubleshooting methods to help you resolve it.

If you need further assistance, our experts are just a call away!

Common Reasons for Arlo Going Offline

Understanding why your Arlo camera is offline is the first step in troubleshooting. Here are some potential causes to consider:

1. Check Ethernet Connection: Ensure your Arlo camera’s internet connection is secure. A loose or damaged Ethernet cable can disrupt connectivity.
2. Inspect Power Supply: Verify that the power plug is functioning correctly. If the power supply is faulty, your camera may not operate as expected.
3. Review Software and Router Settings: Outdated firmware or incorrect router settings can lead to connectivity issues. Regularly updating your firmware and checking your router settings can help maintain a stable connection.
4. Low Internet Speed: A slow or unstable internet connection may prevent your camera from staying online. If other devices in your home are also experiencing connectivity issues, this could be a sign of a broader problem.
5. Improper Base Station Configuration: Ensure that your base station is configured correctly. Misconfigurations can lead to communication issues between the base station and your cameras.

Call Toll-Free Numbers For Support

US: +1 (845) 253-2901

Quick Steps to Resolve Arlo Offline Problems

Now that you know some common causes, let us dive into the quick steps you can take to resolve the Arlo offline issue.

1. Sync Your Arlo Camera

Syncing your Arlo camera back to the base station can be helpful if you notice that it stops working after adjusting your router or internet connection. Here is how:

• Locate the sync button on your Arlo camera.
• Press and release the sync button; you should see the internet LED blink for a few seconds.

After syncing, check if your Arlo camera operates normally again.

2. Observe LED Behavior

The LED indicators on your Arlo camera provide valuable information about its status:

• No LED Light: The batteries are either dead or improperly installed.
• Blue LED Blink: Indicates your camera has successfully synced with the base station.
• Single LED Blink: When it blinks a single LED, it suggests you may need to sync the device again.
• Amber Blink: It is time to replace the batteries.

Paying attention to these signals can guide you in troubleshooting effectively.

3. Verify Your Internet Connection

Your Arlo camera may not connect if your internet connection is outdated or unstable. Here is what you can do:

• Look for connectivity issues with other devices in your home.
• Run a speed test on your internet connection to ensure it meets the requirements for streaming video.

If you still notice any issues, contact your Internet Service Provider (ISP) for assistance.

4. Restart Your Arlo Camera

Sometimes, a simple restart can resolve connectivity issues:

• Unplug the camera from the power source and turn it off.
• Wait for about 30 seconds before reconnecting it.
• Turn the camera back on and check if it reconnects successfully.
• This quick reset can often clear minor glitches that may be causing problems.

5. Check Wi-Fi Password

Incorrect Wi-Fi passwords are a common reason why the Arlo camera keeps going offline:

• Double-check your Wi-Fi password in the Arlo app.
• If you recently changed your Wi-Fi password, update the app with the new one.  
• Having the right credentials for your camera can help you keep a steady internet connection.

6. Position Your Camera Near the Router

If your Arlo camera is too far from the router, it may struggle to maintain a strong signal:

• Try moving your Arlo camera closer to the router temporarily.
• Observe if this improves connectivity. If so, consider relocating the router or the camera for better signal strength.
• Reducing interference and distance between devices can significantly enhance performance.

7. Reset Your Base Station

If none of these steps work, resetting the base station may be necessary:

• Locate the reset button on your base station and press it for about 10 seconds until you see the LED indicators flash.
• This action will restore all settings to their defaults, which can help resolve persistent issues.
• After resetting, you must reconnect all the cameras

How to Connect Your Arlo Security Camera to Wi-Fi

If you need to connect your Arlo camera to Wi-Fi after troubleshooting, follow these steps:

• Open your app store and download the Arlo app.
• Launch the app and sign in using your credentials.
• Go to Settings and select My Devices.
• Choose the specific Arlo camera you want to connect.
• Click on Add a New Device on the device screen.
• Select your Arlo camera from the list provided.
• Hold on for a moment as it detects the base station; this may take a few seconds.
• Once connected, you will receive confirmation that your Arlo camera is now linked to Wi-Fi.

Call Toll-Free Numbers For Support

US: +1 (845) 253-2901

Conclusion

Experiencing an offline issue with your Arlo camera is normal among users but can often be resolved with proper troubleshooting tips.

By following this guide, you should be able to fix any connectivity problems quickly and efficiently. If you continue experiencing issues despite trying these solutions, do not hesitate to contact Arlo experts.

They are ready to assist you with any camera-related concerns. Remember, maintaining a stable internet connection and ensuring proper device configurations are crucial factors in keeping your security system running smoothly!