How to sync Arlo Camera 
Setting up your Arlo security camera requires synchronizing to run smoothly. Once synced, the camera can transmit footage to cloud storage with the help of an internet connection. Your mobile device and the Arlo camera can be paired directly or through a base station..
This guide will walk you through syncing your Arlo camera to the Base Station and your smartphone to help you start quickly.
How to sync Arlo Camera to Arlo/Arlo Pro Base Station
Arlo cameras are compatible with two types of base stations: the Arlo Base Station and the Arlo Pro Base Station. Follow the respective instructions below based on your base station model.
For Arlo Base Station-
Prepare the Camera:
- Open the camera by sliding the lock on the battery compartment.
- To open the camera, raise the battery door on the rear of the device.
- Insert the new batteries that came with your camera inside the battery box.
- After placing the batteries, firmly shut the battery compartment.
Sync the Camera:
- Place the camera three feet away from the base station to start syncing.
- The base station’s sync button should be pressed and released after 2 seconds.
- Wait for a blinking green LED on the base station, indicating it is ready to sync.
- Now, you need to press and release the sync button right after two seconds.
Checking Sync Status:
- A successful syncing is shown by the camera’s blue LED light blinking.
- If you see an amber light, it means syncing failed. After that, you have to start over again.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
For Arlo Pro Base Station:
Sync Process:
- Confirm that the base station lights are blinking green, indicating the base station is ready to sync.
- Press the sync button on the base station’s top and let it go after two seconds.
- Within two seconds, push and release the sync button on your camera.
Check LED Indicators:
When the synchronization process is successful, the camera’s blue LED blinks.
An amber light means syncing failed; repeat as needed.
Completion:
Once you see a steady green light on the base station and a blue light on your camera, your setup is complete.
Troubleshooting Arlo Base Station Syncing Issues
If you have found that the Arlo Base Station setup is not completed yet, you can repeat the process. Otherwise, syncing to the base station fails. Here are common reasons and troubleshooting steps:
Possible Causes of Syncing Failure:
- The base station is too far from the camera.
- The camera’s batteries are low or not installed correctly.
- The base station has a poor connection or status issues.
Troubleshooting Steps:
- Check Distance: During setup, make sure the camera is within three feet of the base station. Else it won’t connect to Wifi and will end up with Arlo Offline.
- Battery Check: If the battery icon on the Arlo app shows orange, recharge or replace the batteries.
- Camera Status: If the camera shows as “Offline,” try rebooting it:
- Remove and reinsert the batteries.
Check the LED light behavior:
- Rapid blue blinking: Successfully connected to the cloud.
- Amber blinking: Indicates low battery or poor connection.
- Syncing Arlo Camera with Your Mobile Device
You can also sync your Arlo camera directly with your smartphone using the Arlo app. Follow these steps:
- Download and Install the Arlo App:
- You have the option of logging in with an existing one or creating a new Arlo account.
- Choose your Arlo Camera model by tapping Add device.
Connect the Camera to Wi-Fi:
- Turn on your Arlo camera and press the Sync button.
- Wait for the LED to blink amber, then follow the in-app instructions.
- Select your Wi-Fi network and enter the password.
Scan the QR Code:
Hold your phone near the camera to scan the QR code displayed on your app.
When a successful connection is made, listen for a chime sound. To complete the how to sync arlo camera process, tap on continue. The phone’s camera is then visible.
If no chime is heard from the Arlo Camera, repeat the process.
Once the setup is complete, you can view live feeds and manage settings directly from your phone.
Call Toll-Free Numbers For Support
US: +1 (845) 253-2901
Conclusion
Syncing your Arlo camera is essential for a smooth setup and optimal performance. This guide covers all the steps for how to sync Arlo Camera with a base station or mobile device. If you run into any problems, feel free to get in touch with Arlo Customer Service for further assistance.
